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drugstore.com Complaint - Beware!
drugstore.com Complaint

drugstore.com Complaint



Since drugstore.com sold off their prescription service to some other company, service and delivery have fallen apart completely. In the past month, I too have experienced similar non-shipment and non-communication about prescriptions that they had filled flawlessly for two years. They mysteriously canceled a prescription order with no communication to me whatsoever about it (insurance problems? couldn't get hold of the doctor? who really knows). They left 3 prescription renewals "in progress" with no updated information for more than a week. I depend on taking my medication promptly and regularly to manage a chronic condition, so when I run out of a prescription because the supplier screws up, it's very upsetting.

I don't recommend ordering from drugstore.com for anything you actually depend on.

I suspect the company is on its way down the drain. I don't feel like going along for the ride, my health is far too important to leave in the hands of these idiots.

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