Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
drugstore.com Complaint - Beyond Frustrated Online Shopper
drugstore.com Complaint

drugstore.com Complaint


Beyond Frustrated Online Shopper

So I was very excited when my doctor told me that I could receive my prescription at a very reduced price from drugstore.com vs my hometown pharmacy CVS. My medication isn't covered so I pay full price. My doctor called in a new script on tuesday yesterday they couldn't find it, then 2 hours later they found it and it would be send out today overnight shipping. I was told to check the website at noon today, I did that the script still wasn't showing up. I called they had an issue with the doctor, but assured me they'd get it worked out and it would go out today. I call them back @345 (they said 4 was the cut off for today) and they said it was still in the list of things to do but they might not get it done until tomorrow. Now my husband and I are taking our kids out of town to visit my dad for the weekend I don't want to have to worry about this anymore. Their website says it you choose next day air that the script is processed same day, not 3 days later. Just be honest drugstore.com I might have been able to work something else out with the doctor had I known the truth of the situation.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to drugstore.com
SUBMIT a ticket
for drugstore.com
WATCH videos
for drugstore.com
More drugstore.com Reviews and Complaints MORE reviews and complaints
for drugstore.com


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



JasonMcMullon says: (8 years ago)
I am so sorry to hear of the difficulties you have endured with your recent drugstore.com pharmacy order. We would like to have this issue resolved as quickly as possible. If you could please contact us directly at rxorders@drugstore.com, we will investigate and resolve this issue as quickly as possible. Again, please accept my apologies for the issues you have experienced.

login with Facebook and share your reviews

More drugstore.com reviews

Similar reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team