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drugstore.com Support Ticket - Order Rec'd Is Short 1 Item

drugstore.com Support Ticket

Order Rec'd Is Short 1 Item

Created By: RaeRae1's Picture RaeRae1 Last Reply: drugstoredtcom's Picture drugstoredtcom
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: General Replies: 1

I just received my order. However, I was an item short. I ordered 3 of Item No. 76430223203, SheaMoisture Coconut & Hibiscus Shea Butter Soap, and the shipping order indicated that you shipped 3 but there were only 2 in the shipment. There is no indication of anything being on back order. How will this be corrected? When will I receive my other bar of soap?


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drugstoredtcom says: (4 years ago)
 0
Hello, RaeRae1. My name is Amanda and I'm a supervisor with drugstore.com. I apologize for the delay in a response and I'm very sorry to hear that you were missing an item from your order. I would request that you please contact us at fbhelp@drugstore.com with your account information so we can ensure this is resolved for you.




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