Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
drugstore.com Support Ticket - Prescription not shipped

drugstore.com Support Ticket

Prescription not shipped - Prescription drug

Created By: pmcanimalcare's Picture pmcanimalcare Last Reply: pmcanimalcare's Picture pmcanimalcare
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Prescription drug

Ordered critical prescription 8/3/2010. After 2 wks it hadn't shipped. Called to inquire, customer service rep said he would make sure it shipped overnight at no extra cost. My prescription still didn't arrive. I emailed you - you didn't respond. The next day I emailed again - you still didn;t respond. 4 days later I called again and was told the pills were out of stock - BUT YOU DIDN'T INFORM ME OF THIS! This customer rep promised the pills would be back in stock the next day and promised to ship overnight. Now it's 5 days later and the prescription still has not shipped, and no one from your company has bothered to email. The prescription is for my cat, who is now sicker than ever thanks to you. Had you told me the pills were out of stock, and hadn't lied about shipping overnight the next day, I could have gone elsewhere and my cat would be well by now. You ought to be ashamed.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More drugstore.com Reviews and Complaints More drugstore.com reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More drugstore.com reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team